The Overspray Market works with a number of manufacturers and/or their master distributors, each of whom has their own return policies. Contact the Overspray Market for a return authorization and instructions. All returns must be submitted within 30 days of shipment. Returns are subject to manufacturer approval.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Customized goods such as a custom filter size cannot be returned. “Special” non-stock items as designated by the manufacturer cannot be returned. We also do not accept products that are hazardous materials or flammable liquids and gases.
Non-returnable items:
- customized products
- designated non-stock items
- hazardous materials
- flammable liquids or gases
To complete your return, contact us for a return authorization provided by the manufacturer. Follow the manufacturer’s instructions to implement your return.
Conditions of return:
- Goods are subject to a 30% handling fee by the manufacturer.
- Return shipping is the responsibility of the buyer.
- An item not in its original condition, is damaged or missing parts will not be refunded.
- Only regular-priced items can be refunded. Sale items are non-refundable.
- The original shipping cost for goods sold as “free shipping” or “shipping included” is non-refundable.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that the manufacturer will receive your returned item.
Once your return is received and inspected, we will send you an email to notify you that the manufacturer has received your returned item and either approved or rejected your refund. Please allow the manufacturer up to 2 weeks to process your return.
If approved, your refund credit will automatically be applied to your credit card or original method of payment, excluding the manufacturer’s handling fees and the original shipping cost.
Contact us for questions related to refunds and returns.